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Have some questions?

Search our FAQs below:

Have some questions?

Search our FAQs below:

How do free trials work?

When you sign up for a free trial, you’ll get access to up to six subjects for 7 days, completely free! This trial lets you explore everything Excel HSC Copilot has to offer, including subject-specific content, practice HSC questions, videos and tools to support your HSC studies.

 

During the trial, you can access all the content and download up to 5 resources per subject, giving you a chance to see if Excel HSC Copilot meets your learning needs and goals before subscribing.

 

If you have any further questions or need assistance during your trial, feel free to contact us here. Our friendly team is here to help!

Can I buy a subscription for someone else?

Yes, you absolutely can! To give a subscription to someone, simply create an account on our website and select the subscription plan you’d like to purchase. During the checkout process, you’ll be prompted to enter the email address of the person you want to receive the subscription. This email will be used to allocate the subscription, so make sure the address is spelled correctly to avoid any issues.

 

Gifting a subscription is a thoughtful way to support a student in their HSC journey, giving them access to valuable resources that can help them excel in their studies.

 

If you have any further questions or encounter any issues, please don’t hesitate to reach out to us at our Contact Us page here. Our team is more than happy to assist!

What is your refund policy?

We understand that plans can change, but unfortunately, we’re unable to offer refunds for change of mind or accidental purchases. To avoid any inconvenience, we recommend double-checking your selection before completing your purchase.


Not sure if Excel HSC Copilot is right for you? Try it for FREE with our 7-Day Trial and explore everything it has to offer before committing!


If you’re experiencing any issues with your subscription or have concerns, you can submit a form on our contact us page here. Our team is here to assist you and can help address any questions or challenges you may have regarding your account.

How long does a subscription last?

Choose a subscription tier that works for you: 3-month, 6-month, or 12-month options are available. Each plan gives you full access to all Excel HSC Copilot features and resources, perfectly aligned with your study timeline and goals.

 

Need more subjects or more time? No problem! You can easily upgrade within the program by paying the difference.

 

Whether you’re gearing up for exams, tackling assessments, or looking for ongoing support throughout your HSC journey, our flexible subscription plans are here to provide the resources you need, exactly when you need them.



If you have any additional questions or need help choosing the right subscription, feel free to contact us here and fill out the form. We’re always happy to assist!

Do I also get access to Excel’s Study Guides with Copilot?

Excel HSC Copilot provides access to not only PDFs of Excel’s renowned study guides but also a wide range of additional resources to support your studies. These include heaps of past HSC papers with AI supported feedback, Flash Cards, Study Cards, Concept Maps, HSC Essay Plans, and HSC Exemplars, all designed to enhance your learning experience.

 

As a comprehensive digital platform, Excel HSC Copilot offers interactive features and up-to-date content tailored specifically to the HSC curriculum. For those who also like using physical copies, Excel’s Study Guides are still available for purchase at pascalpress.com.au.


Still have questions or need more clarification? Feel free to contact us here, and we’d be happy to help!

What’s the ideal device to use for Excel HSC Copilot?

Excel HSC Copilot is designed to provide the best learning experience on laptops and desktops. The larger screen size allows you to fully engage with the platform’s features, such as interactive content, detailed concept maps, and videos, ensuring an optimal study experience.

 

While you can access Excel HSC Copilot on a mobile device, it is most effective for specific tasks, like scanning and uploading your written responses. For viewing and interacting with the content, a larger screen is highly recommended to make the most of your study sessions.



If you have any further questions or need help setting up the shortcut, you can contact us here. We’re here to assist you!

How does Excel HSC Copilot make studying less stressful?

Excel HSC Copilot is designed to transform the way you study, making it more efficient and stress-free. With instant feedback powered by AI, you can quickly identify areas for improvement and focus your efforts where they’re needed most. No more waiting for results- get the insights you need, exactly when you need them.

 

Our easy-to-use features are tailored to simplify your study experience, giving you more time to focus on what matters. Excel HSC Copilot ensures studying is not just effective but rewarding, helping you achieve maximum results with minimal stress.


If you have any other questions or want more information on our features, don’t hesitate to contact us here. We’re happy to assist!

How do I install Excel HSC Copilot to my desktop?
You can easily install it as a shortcut on your desktop for quick and convenient access. This shortcut behaves much like an app, allowing you to open Excel HSC Copilot directly from your desktop without needing to navigate through your browser each time.

To set it up, follow these steps:

  1. Open your preferred browser (e.g., Google Chrome or Microsoft Edge) and go to the Excel HSC Copilot website.
  2. In the top-right corner of your browser, look for the three-dot menu or settings icon.
  3. Select the option that says "Install app" or "Add to desktop."
  4. Confirm the installation, and a shortcut will be added to your desktop.

Once installed, you can double-click the shortcut to launch Excel HSC Copilot, making it even easier to stay on top of your studies.

Still have questions or need further assistance? Reach out to us and fill out our contact form here. We’re always happy to help!
How do I invite a friend to Excel HSC Copilot?

You can invite a friend to Excel HSC Copilot from the referrals tab in your account. Go here for more details on our Refer a Friend program.

Still have questions or need assistance finding your friend code? Contact us here, and we’d be happy to guide you through the process!

How do I view my results?

Viewing your results in Excel HSC Copilot is simple and straightforward. Start by navigating to the home screen after logging into your account. From there, click on the "Subjects" tab, where you’ll find a detailed overview of your performance and results.

In this section, you can view your overall marks and scores for all your subjects. The results page provides an organised breakdown of your progress, helping you identify strengths and areas for improvement. It’s a great way to track how you're progressing over time and stay motivated as you work towards your HSC goals.

If you have any trouble accessing your results or need help understanding them, feel free to contact us here. We’re always happy to assist!

How long will it take to get marks and feedback for my practice questions?

The great news is that you’ll receive your marks and feedback instantly! Using advanced AI-powered technology, our system assesses your short-answer or essay responses immediately, providing you with detailed feedback without any delay.

This instant feedback helps you quickly identify areas for improvement, so you can refine your skills and make adjustments before your next practice session. It’s all part of our commitment to helping you study smarter and more efficiently for the HSC.

While AI-powered feedback may not always be perfect, we believe it offers exceptional value to students and continues to improve as we refine the technology. 

If you have suggestions on how we can enhance our AI feedback, we’d love for you to contact us here. Our team is here to support you and your learning!

How do I access the content?
When you subscribe you’ll have access to everything from your dashboard. Excel HSC Copilot offers a diverse range of content formats to suit different learning styles and preferences. You’ll have access to over 500+ hours of valuable study material, presented in a variety of formats including:

  • Introductory Videos: Engaging videos that explain key concepts and topics, along with tips and strategies for tackling past HSC questions with Maths and Science subjects featuring worked solutions.
  • Flash Cards and Study Cards:  Quick, effective tools for reviewing and reinforcing important concepts.
  • All Past HSC questions with Plans and Exemplars: A comprehensive collection of past HSC questions, along with detailed plans and examples to guide your study.
  • Extensive Vocabulary list: A curated list of key HSC subject specific terms and definitions to expand your academic vocabulary and improve your writing and comprehension skills.
  • Concept maps: Visual aids that break down complex topics and show how they relate to each other.
  • Podcasts: Audio content that lets you learn on the go, perfect for reviewing concepts while commuting or multitasking.

This comprehensive approach ensures you can engage with the material in multiple ways, making it easier to retain information and master your HSC subjects.

If you have any further questions or need more details on the types of content available, feel free to reach out to us here and fill out the form. We’d be happy to assist you!
What subjects are available?
We currently offer a comprehensive selection of 18 subjects to support your HSC studies. These subjects cover a wide range of disciplines, ensuring that you have access to the resources you need, no matter what your areas of focus are. The subjects we offer include:

  • Ancient History
  • Biology
  • Business Studies
  • Chemistry
  • Community and Family Studies
  • Economics
  • Advanced English
  • Standard English
  • Geography
  • Legal Studies
  • Mathematics Advanced
  • Mathematics Standard 2
  • Modern History
  • PDHPE
  • Physics
  • Society and Culture
  • Studies of Religion I
  • Studies of Religion II

Each subject is equipped with a variety of study resources, including introduction videos, flash cards, past HSC questions, quizzes, and concept maps, to ensure you can master the content and excel in your exams.

If you have any questions or would like more information on a particular subject, don’t hesitate to contact us here. We’re happy to help!
I can’t find my subject
It’s possible that we currently do not offer the specific subject you’re looking for. At the moment, Excel HSC Copilot provides resources for 18 popular HSC subjects, which include:

  • Ancient History
  • Biology
  • Business Studies
  • Chemistry
  • Community and Family Studies
  • Economics
  • Advanced English
  • Standard English
  • Geography
  • Legal Studies
  • Mathematics Advanced
  • Mathematics Standard 2
  • Modern History
  • PDHPE
  • Physics
  • Society and Culture
  • Studies of Religion I
  • Studies of Religion II

If your subject is not listed, it’s most likely because we currently do not offer it on the platform. While we try to include as many subjects as possible, some subjects may not be available due to a variety of factors, including demand.

In particular, if a subject doesn't have enough students enrolled, it may not be feasible for us to develop content for it. We continually evaluate and expand our offerings, so we may include additional subjects in the future as demand grows.

If you have any other questions or suggestions, feel free to reach out to us here. We’d be happy to assist and hear your thoughts!
How do I delete my account?

Due to our terms and conditions, we do not currently offer an option for users to delete their accounts directly through the platform. However, if you would like to delete your account, we’re here to help.

Simply reach out to our customer support team, and we’ll assist you with the account deletion process. Our team will guide you through the necessary steps to ensure your request is handled securely and efficiently.

If you have any questions or need further assistance, please don’t hesitate to complete our contact us form here. We’re happy to help!

How do I change my name?
Changing your name is quick and easy! Simply follow these steps:

  1. Go to the Settings section of your Excel HSC Copilot account.
  2. Look for the Name field and click on the edit icon next to it.
  3. Update your name and save the changes.
  4. Once updated, your new name will be reflected across your profile and throughout the platform.
If you encounter any issues or need help, feel free to contact us here. We’re here to assist you!
How do I change my password?

It’s easy to change your password on Excel HSC Copilot! Here’s how you can do it:


  1. Through Settings:
    • Go to the Settings page in your account.
    • Find the Password section and follow the prompts to update it with your new password.

  2. Through the 'Forgotten Password?' option:
    • If you’ve forgotten your password or want to reset it, simply go to the Sign In page.
    • Click on the 'Forgotten Password?' link.
    • Follow the instructions sent to your registered email to create a new password.

Both methods are simple and secure, ensuring that you can easily update your login details when needed.


If you have any questions or need further assistance, feel free to complete our Contact Us form here. We’re happy to help!

How do I change my avatar?

Changing your avatar is simple! Just follow these steps:

  1. Go to the Settings page in your account.
  2. Click on the Edit Profile section.
  3. Look for the option to Change Avatar and upload a new image or select one from the available options.

Once you’ve updated your avatar, it will be reflected across your profile and throughout the platform.

 

If you have any questions or need assistance with changing your avatar, don’t hesitate to contact us here. We’re here to help!

How do I change my email?

Changing your email address is simple and can be done directly through the platform. 

Here’s how:

  1. Go to the Settings page in your account.
  2. Look for the Email section.
  3. Click on the option to edit or update your email address.
  4. Enter your new email address and save the changes.

Once updated, your new email address will be used for all future communications and login purposes.

 

If you have any issues or need assistance with updating your email, feel free to contact us here. We’re happy to assist!

How do I change my subjects?

Once you’ve selected your subjects, you won’t be able to change them directly through the platform. This policy helps maintain the accuracy of your progress, study materials, and personalised study experience.

However, if you’ve accidentally selected the wrong subjects, don’t worry! Our customer support team is here to help you resolve this.

To contact support, simply submit through a form here. Be sure to include details about your account and the subjects you’d like to change so we can address your request promptly. We’re always happy to assist and ensure you get the most out of Excel HSC Copilot!

How do I clear my browser cache?

Clearing your browser cache can help resolve issues with loading or outdated content. The steps to clear the cache may vary slightly depending on the browser you use. Here are the general instructions for some of the most common browsers:

Google Chrome

  1. Open Chrome and click the three vertical dots in the top-right corner to open the menu.
  2. Select More tools > Clear browsing data.
  3. In the pop-up window, select Cached images and files.
  4. Choose the time range (for example, "All time" to clear everything).
  5. Click Clear data.

Mozilla Firefox

  1. Open Firefox and click the three horizontal lines in the top-right corner.
  2. Select Settings, then go to the Privacy & Security panel.
  3. Scroll down to the Cookies and Site Data section and click Clear Data.
  4. Make sure Cached Web Content is selected, then click Clear.

Microsoft Edge

  1. Open Edge and click the three horizontal dots in the top-right corner.
  2. Select Settings, then click on Privacy, search, and services.
  3. Scroll down to Clear browsing data and click Choose what to clear.
  4. Select Cached images and files and click Clear now.

Safari (Mac)

  1. Open Safari and click Safari in the top menu bar.
  2. Select Preferences, then go to the Advanced tab.
  3. Check the box for Show Develop menu in the menu bar.
  4. Close the preferences window, then click Develop in the top menu bar and select Empty Caches.

After clearing your cache, restart your browser to see the changes take effect. This can often help resolve any display or functionality issues you may be experiencing.

 

If you run into any trouble or need further assistance, feel free to reach out to us here! We're always happy to help.

Can I download Excel HSC Copilot videos?

Excel HSC Copilot videos are available for streaming only and cannot be downloaded. This helps ensure that all content remains up-to-date and easily accessible through our platform. We also have a wide selection of videos about the HSC available on our YouTube channel that you can view here.

These videos cover various HSC topics and provide valuable study insights, so feel free to explore our channel for more resources to enhance your HSC learning experience.

If you have any further questions or need help with accessing our content, don’t hesitate to contact us here. We’re happy to assist!

Can I download Excel HSC Copilot study resources?

Yes, you can download a range of helpful resources from Excel HSC Copilot! Our popular concept maps, HSC Written Response Plans and Exemplars are available for download, allowing you to print them out at home for convenient offline use. These resources are designed to help you visually organise key concepts and enhance your study sessions.

If you’re looking for hard copy study materials, we also offer a wide selection of Year 11 and 12 study guides available to order at  pascalpress.com.au. These study guides cover a variety of subjects and provide in-depth content to support your learning, making them another valuable resource for your HSC preparation. Simply browse our collection and order a guide that best suits your needs.

If you have any further questions or need assistance, feel free to contact us here. We’re happy to help!

How do I get more help?

If you’re feeling lost or need guidance while using the Excel HSC Copilot app, our ‘Help and Guides’ tab is your go-to resource. This section provides detailed information to help you navigate the platform and make the most of its features and capabilities. Whether you’re looking for study tips, exploring app functionalities, or seeking guidance on your HSC courses, you’ll find helpful resources there.


For additional assistance, you can always reach out to our friendly customer care team. Simply submit a Contact Us form here, and we’ll be happy to assist you with any questions or issues.


At Excel HSC Copilot, we’re here to support you every step of the way and ensure your study experience is as seamless and stress-free as possible!

Contact Us

Get in touch with our friendly team

Got a question or need a hand? We’ve got you covered! Fill out the form, and one of our friendly customer care team members will get back to you shortly. No stress—we’re here to keep it simple and help with whatever you need.

Contact Us

Get in touch with our friendly team

Got a question or need a hand? We’ve got you covered! Fill out the form, and one of our friendly customer care team members will get back to you shortly. No stress—we’re here to keep it simple and help with whatever you need.